State Farm® Insurance Agent Shelton Lucas

"Shelton Lucas State Farm is very professional and customer service oriented. I have been with this office for several years and has not been disappointed with the service I have received. They will always give me a friendly reminder when I sometimes it slipped my mind. They also keep e updated if need extra coverage.

Lee Thompson"

"Brandie is the best ever..Always friendly and knows what she's doing and talking about"

"Always pleasant and clear if they miss my call someone always call me back I truly appreciate that"

"Brandie was very sufficient! Got me in and out! Go see her!"

"I recently moved into a new place and was in need of renters' insurance. Because my move was so sudden and I had a deadline to get renters' insurance, I first went with the suggestion of my apartment complex and it did not go well and it the previous company was very expensive. I started looking for another insurance company and evenutally called State Farm."

"I've been dealing with State farm for a while and I'm very satisfied with them especially with Alvin and Brandy they always courteous I'm very happy with you thank you Sheldon"

"Thank you for the professionalism and the great customer services. The agent at the office is amazing and very knowledgeable especially when it comes to types of coverages and insurance. I will definitely referring others to the office let them know that Shelton Lucas State Farm is the place to go and just like the slogan says "Like a Good Neighbor, State Farm is here". Thank you"

"Alvin’s the representative So far I loved the exsperience customer service is on point and I felt welcomed ."

"I have known Shelton Lucas for a long time. He is always very knowledgeable and helpful. Very detailed and very patient."

"Over 6 years within the last 2 especially I saw how they gave better treatment to certain clients over others. A time when two of there previous workers stopped working there- I realize two of my policies were wrong/ not as I expected them, when I had a claim with my bmw I had to pay out more.
I felt I called needing assistance more than the time they had for me, having so many accounts with them.
I called and left my number several times for him to called bc of the bad experience each time I called his office this last year. I already changed all my accounts with another company. Then after several emails he called upset with me from the beginning of this phone called."

"Brandie was a amazing. I came in right before close and she still took the time to help me with my claim and getting my paperwork processed. Thanks Brandie."

"Great agency!! Great customer service!! So happy I was able to take care of my financial services with Mr. Lucas!"

"Best agency ever! Always helpful to assist with payments, got the best rates I've ever had in my life, friendly customer service! Brandi always goes above and beyond! and Shelton is just as friendly!

I highly recommend Shelton Lucas State Farm agency!"

"Always good customer service"

"customer service is always good."

"Have been doing business with Shelton and the team for over 15 years and they have always helped me when I have needed. I have my home and auto bundled with them, as well my business policy. I would recommened to anyone who is looking for a kind team, with reliable service."

"Mr. Shelton Lucas and Ms. Brandy are exceptional! They always prioritize any questions or concerns I've ever had regarding my policy. They give top tier, professional and knowledgeable services! I am beyond grateful for them and they have a forever client in me."

"Mr. Lucas has a very nice and friendly office. He and his staff are very professional. They are 5 star."

"I love this State Farm agency! The staff is like family… I feel very secure that I am getting the best plans for my needs and the price. The atmosphere is welcoming and I am able to express any questions and concerns with confidence that my needs are being taken seriously. My husband had an insurance policy here when he passed as well and they helped me though the end of life process with care and grace. Very great company!"

"State Farm is an excellent choice for my insurance needs. Shelton Lucas is very responsive and attentive, quick to provide answers to any of my questions, and very personable, kind and honest. I would recommend his agency to anyone who has an insurance need."

"I get amazing service time and time again."

"Great customer service and always polite, kind and helpful. Shelton Lucas has an awesome team."

"I am extremely pleased with the service I received. My experience has always been exceptional, particularly with the customer service, as they genuinely remember me by name, even months later, and create a welcoming atmosphere. No matter the need or concern, they are always willing to help and answer any questions. If there's ever a service or plan they cannot offer at that time, they openly acknowledge it and connect you with other agencies that can assist. This agency truly prioritizes their clients."

"I had questions regarding payment on my policy. & the staff person I believe her name was Brandy, she was very polite, answered all my relevant questions. It's good to have someone at the other end of the phone who is willing to help. Thank you."

"I would like to express highly how Ms Brandy, At this office is very professional and very thorough and explaining my policy and very patient with me .She is a vital asset to this company, Especially when she sends me friendly account reminders , Which i personally appreciate."