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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josephine Gainer

June 5, 2025

5  out of  5
rating by Josephine Gainer
"Mr.Marshall has been extremely helpful with answering all my questions and helping make appointments in regards to a claim I had. Highly recommend going to him for you car insurance AND home owners insurance needs. My family and myself are very happy with the switch we made with state farm."
We responded:
"We’re thankful at Shelton Lucas State Farm for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we or Marshall can do to help, please let us know!"
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Edwin Hawkins

June 5, 2025

5  out of  5
rating by Edwin Hawkins
"Brandie is a very nice young lady, and helpful in assisting in reviewing my policies and setting up my online acccount."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Brandie offered at Shelton Lucas State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Sixx Frost

May 23, 2025

5  out of  5
rating by Sixx Frost
"Very helpful team. Excellent service!"
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mario pierce

May 22, 2025

3  out of  5
rating by mario pierce
"Brandie is the the best thanks alot."
We responded:
"Thank you for your review. We strive to provide the best service possible and would appreciate any suggestions you have for how we can enhance your experience with our State Farm office. Please feel free to reach out with any thoughts."
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Jason Elliott

May 20, 2025

5  out of  5
rating by Jason Elliott
"Mr Lucas has been the best insurance agent we have ever had the pleasure of doing business with. The dedication that Mr Marshall has to outstanding customer service is why we have slowly been shifting all our policies over to this State Farm team. Mr Lucas has built an absolutely outstanding team amd i highly recommend giving them a call!"
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hunter riss

May 14, 2025

5  out of  5
rating by hunter riss
"Marshall is great guy and will answer any questions you have. Highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Omar Mahram

May 13, 2025

5  out of  5
rating by Omar Mahram
"Michael Marshall is a great agent very professional and very helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sharon Brown

April 23, 2025

5  out of  5
rating by Sharon Brown
"Michael gave great customer service.He assisted me very professionally and didnt take alot of time. He take pride in his duties as our agent. Thank you Michael"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Josh Hamblin

April 23, 2025

5  out of  5
rating by Josh Hamblin
"Michael Marshall helped me out with sr22 I needed and am very grateful to the fast and awsome service. Was in line at dmv and need insurance not knowing at the window and got me hooked up as I was at the window. I recommend to anyone and everyone. Thanks michael!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marvin Gilliam

April 21, 2025

5  out of  5
rating by Marvin Gilliam
"Michael Marshall helped me out with my claims and life insurance! He always explains it all, very appreciated!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Creasia dozier

April 8, 2025

5  out of  5
rating by Creasia dozier
"Mr. Marshall is truly an outstanding insurance agent. He’s incredibly professional, knowledgeable, and efficient. Anytime we need help or have questions, he’s quick to respond and always makes sure everything gets taken care of. It’s rare to find someone who’s not only great at what they do but also genuinely kind and easy to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your Good Neighbor Agent!"
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Neat Calloway

April 6, 2025

5  out of  5
rating by Neat Calloway
"I left a message of what I needed, the next business day Mr. Marshall returned my call to ask if I had any additional questions. Great Custome Service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Geraci J

March 27, 2025

5  out of  5
rating by Geraci J
"Mike takes excellent care of all of my politics. He's respectful and extremely thorough."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Katlynn Michie

March 20, 2025

5  out of  5
rating by Katlynn Michie
"Michael Marshall was wonderful! Very patient with me and my office hours! While normally these conversations are bit “transactional” feeling, you can tell Mr. Marshall likes building a relationship with his clients! He heard what i needed and found the best course of action! Thank you again!"
We responded:
"Katlynn, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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D B

March 19, 2025

5  out of  5
rating by D B
"I’ve had an awesome experience with Shelton Lucas State Farm insurance agency. Michael Marshall help me with every concern that I had and ensured I was up to date with any and all changes that occurred, may occur and Will occur. Big thanks to the Shelton Lucas State Farm family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Michael delivery at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Aldon Warfel

March 18, 2025

5  out of  5
rating by Aldon Warfel
"Brandie Nicole Ross was awesome . Polite , professional and answered all my questions . Great employee ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Brandie and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kim Crowell

February 28, 2025

5  out of  5
rating by Kim Crowell
"I had the pleasure of receiving out standing customer service from my agent Michael Marshall. I wish to express my sincere gratitude for his professional expertise. Shelton Lucas is lucky to have such a knowledgeable your man on his team. Continued success Mr. Marshall."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Anthony Peterson

February 28, 2025

5  out of  5
rating by Anthony Peterson
"Michael Marshall has managed my insurance for a few years! Great service on auto, home, and life insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Latoya Roots

February 27, 2025

5  out of  5
rating by Latoya Roots
"Michael Marshall is an AWESOME agent who took great care of me and my family. He was able to help me get an affordable rate for my teen new driver and add more coverage to my policy as well. After that he offered and was able to get my family's life insurance policies. He is very patient and respectful, taking time to answer my questions and explain the policies thoroughly. Thank you for a smooth experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mohamed Shakur

February 18, 2025

5  out of  5
rating by Mohamed Shakur
"This location has an incredible group of professionals! I was provided Outstanding Customer Service by Brandie. Brandie helped me resolve my flood insurance requirements to satisfy my lender. My lender was not very helpful and hounded me for something I didn’t have any control over. Brandie worked tirelessly with my mortgage company to resolve this issue, while keeping me informed throughout the process. About a week later I called on Brandie again to assist me with my vehicle refinance paperwork from my lender. Once again Brandie provided Outstanding Customer Service and resolved this issue quickly. Thank you Brandie for all your hard work!! Anyone needing insurance should visit this location. Nothing but praise for this team!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Noor .C

February 18, 2025

5  out of  5
rating by Noor .C
"Shelton and micheal are very helpful, thank you so much !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mina Crouse

January 30, 2025

5  out of  5
rating by Mina Crouse
"I had a great experience speaking with Mr. Marshall over the phone. He was super friendly, knowledgeable, and made the whole process fast and easy. Highly recommend him to anyone looking for great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Evins James

January 21, 2025

5  out of  5
rating by Evins James
"This company has bless me and my family tremendous and we definitely thank Mr Marshall for his kidness and professionalism appreciate all the hard work and concern for your customers"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Reginald Moody

January 21, 2025

5  out of  5
rating by Reginald Moody
"I REGINALD MOODY Was very pled with mr. Marshall help on getting the insurance for my scooter."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Lee

January 21, 2025

5  out of  5
rating by Christopher Lee
"I called today to get assistance with an issue that I had and I had the pleasure of speaking with Mr. Marshall, who was very knowledgeable and helpful my issue was resolved in a timely manor and I am happy for his assistance…."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"